“Pagalbos moterimis linija” is one of the emotional support services providing effective emotional support both online and by telephone.
The main aim of “Pagalbos moterims linija” is to provide emotional support during critical times by offering support for overcoming a psychological crisis or providing information about other available support options.
People who are facing various difficult situations and/or are having painful experiences in their lives can contact us by making a free call, writing a letter, or emailing us. Emotional support is currently provided 24/7 via the toll-free helpline number 8 800 66366 and online from 6 pm to 9 pm daily.
The key principle of our support service is woman-to-woman.
“Pagalbos moterims linija” volunteers who have undergone special training are prepared to answer the phone and respond to letters effectively.
Volunteers listen, support, provide emotional comfort and stay together when a person struggles to make a decision. Consultants direct person towards useful sources for further help or any additional information.
“Pagalbos moterims linija” has been providing emotional support since 2004. Every year we answer more than 23,000 emergency calls, respond to more than 500 letters and over 300 incoming messages. As of now, there are about 200 volunteers who serve in three different cities (Kaunas, Vilnius, Klaipėda). Throughout 2020, we have served 20,160 hours in total.